Startups have become a new trend in our Indian society! Every second person is enacting a start-up and Automotives haven’t been neglected.
With the increase in the production of the country, the automotive industry has also seen a great boost and has encouraged entrepreneurs to dig up their legs in it.
To start a company in automotive isn’t easy, just like in any other field. The competition is fierce and why would any client choose you over the already established firms? For this, you need to craft your company, such that it becomes customer-oriented which will get you, clients. Here are some tips that will make your startup oriented towards the customer…
1. Stay connected to your customer’s needs
Your customers are the priority of your business. Their requirements are what your work encompasses. In Manufacturing and assembly lines, the requirements can vary many times. Your company should be able to handle these contrasts in demands and stay connected with them all the time so that they can share their grievances and opinions of their machines.
2. Anticipate future trends
Trends change quicker than you can imagine. There are constantly new and better techniques and machines available for manufacturing and production. While meeting your customer’s current needs, you shouldn’t overlook the future up comings. To make your business future-proof, you need to ask yourself and forecast what your customers will require in the near future and what trends will have an impact on your products. Once you’re organized for this, you’re up for a long run in the market! With the help of Solution Buggy, you can find some experts for these predictions, who can guide you alongside.
3. Market your company with the customer’s perspective
If you intend to make your company customer-oriented, you should be using more of the ‘you’ word instead of the word ‘we’. This gives a personified feeling to the customer and you stay in their mind a long time and can be easily identified by them. It is simple, if you’re putting the customer first, you should show them explicitly.
4. Look after your customers as an acquaintance
When you change your approach to your customers from ‘what can I get from you’ to ‘what I can get for you’, the customer opens up to you! As a customer-oriented company, you should witness your customers as a friend rather than a customer. This can sound weird, but this approach has helped a lot of companies in growing their customer base. If the trick works… it isn’t foolish!
5. Keep in touch with customers
Calling only for order taking or newsletters and email marketing doesn’t mean keeping in touch with the customers. You build your relationship with customers by regularly contacting them for various reasons like festive or any else. The main motive of this is to make them feel valued. By showing interest in their interests, it is known as the best way to stock up sales orders from the customers.
6. Adding value
Constantly keep trying to add value to your business. Customers are the oil required for your company’s engine to run and in a customer-oriented firm, they are emphasized more. Give customers more than what they expect! Just like a tattoo free with gum. Anything more than expected makes them happy and it doesn’t matter how petite it is. Their happiness means satisfaction and satisfaction means a customer which is going to stay for long!
The importance of SolutionBuggy arises here with the fact that it wouldn’t only help you sell your stuff and get connections, but also get you advisors and experts who will help you kick start your startup in the right direction.
With the effective outcome of the firms adopting customer orientation, there is no debate whether it is effective or not! Starting up a company with that vision may be tricky but sooner or later, it will garner results.
Register at SolutionBuggy to find automotive consultants/experts in quick time and get your manufacturing projects done.
SolutionBuggy is an exclusive and dedicated platform for the Manufacturing Sector in India. It seamlessly bridges the gap between the industrial sector and professionals for on-demand consultation and services including projects. It connects SMEs and Large Scaled Industries with Industrial Consultants/ Experts and Industrial Product Suppliers over the internet for collaboration and success.
It is an integrated platform wherein industries can share their issues/ problems and post requirements; consultants/ experts can showcase their capabilities and offer services and solutions and suppliers can list their products to match the industry requirements.